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Guarantee

All items offered by Mosaic Madness are proudly hand-made using quality materials and experienced craftsmanship. If for any reason you are not completely satisfied with your purchase, please contact Mosaic Madness within 5 days of receipt of your shipment. A refund, store credit, or exchange for merchandise total will be determined. Sales involving special orders and commissions are final and not eligible for a refund, store credit, or exchange.

In-Stock Items

Most items on our website are in-stock. If an item is currently out of stock, it will be noted on the website. Out-of-stock items can be specially ordered and should take 3-4 weeks for delivery. For more information, call 305-274-6009.

Shipping

We will ship your order within 24-48 hours upon receipt, unless otherwise noted. Shipments are made via UPS, USPS, or FedEx. At this time we can only ship to one address. Separate transactions are required for multiple addresses. Items shipped to Alaska, Hawaii, and U.S. Territories will include an additional $10 surcharge. Oversized items can only be shipped within the continental U.S. We regret that we cannot ship to foreign countries at this time.

How to Care for Your Mosaics

Congratulations on your mosaic purchase! There are a few things to keep in mind now that you own a true, original mosaic masterpiece -- no matter what size it is! Our mosaics are made from glass, ceramic, china and found objects so you'll want to handle your mosaic with care and caution due to the nature of materials and possible sharp pieces. If your mosaic drops on the floor it will most likely break so keep that in mind when choosing a hook for the wall.

Cleaning your Mosaics

Mosaics are easy to maintain -- a feather duster or soft cloth works just fine. But we know that spills sometime happen. We suggest you clean off the affected tiles with a slightly damp sponge dipped in a mild detergent. Necklaces can get scratched if rubbed hard enough so do not use recycled materials when cleaning.

Privacy

We use PayPal as our source for financial transactions. PayPal is responsible for handling your personal information including credit cards. Mosaic Madness never receives your credit card information. To view the PayPal fraud prevention and security information please click here. Mosaic Madness does receive your name and address for shipping purposes. Any personal information we receive from our Contact Us page is kept within the company. We never sell or give out personal information. It is used solely by Mosaic Madness to stay in touch with our customers.

Corporate & Wedding Sales

For corporate, wedding, and special requests please call 305-274-6009.

Contact Information

Call:305-274-6009, Monday-Friday 9am-5pm, excluding national holidays
Email: jgalvin@mosaic-madness.com
Facebook:Mosaic-Madness
Twitter:@mosaicstudio

Prices & Sales Tax

Deliveries to Florida require state sales tax including tax on all delivery charges.

Copyright

The items, designs, images, and logo on this website are the property of Mosaic Madness/Julie Galvin Weilbacher.